udify.

Terms of Service

Last updated: October 9, 2026

These Terms of Service ("Terms") are an agreement between you and UDIFY LLC ("Udify", "we", "us", or "our"). They govern your use of udify.ai, our waitlist and Early Partner program, and the Udify application at app.udify.ai, including Creator OS and AI Video Production OS (together, the "Services").

By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 16 years old to use the Services.

If you use the Services on behalf of a company or other organization, you confirm that you have authority to accept these Terms for it, and "you" includes that organization.

2. Early access and pre-release features

Udify is in active development. Joining the waitlist or the Early Partner program does not guarantee access to the Services or to any particular feature, timeline, or price.

Features labeled as early access, beta, preview, or in development ("Pre-release Features") may change, be limited, or be removed at any time. They may contain errors and are provided "as is", without any commitment of availability or support.

If you take part in the Early Partner program, we may ask for feedback, interviews, or test sessions. Participation is voluntary. Unless we agree otherwise in writing, the program does not create a partnership, employment, or agency relationship, and neither side owes the other payment for participating.

3. Accounts

You are responsible for:

  • providing accurate account information and keeping it up to date;
  • keeping your password, passkeys, and sign-in links secure; and
  • all activity under your account.

Tell us right away at hello@udify.ai if you suspect unauthorized use of your account.

Organizations

You can create an organization and invite teammates. Organization owners and admins control membership, roles, billing, and access to the organization's content. If you join an organization, its owners and admins can see the content and activity you add to it.

4. Subscriptions and payment

Some parts of the Services require a paid subscription. Prices, plan features, and any seat-based pricing are shown at the time of purchase.

  • Payment processing. Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method for the fees of your plan.
  • Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel.
  • Free trials. If your plan includes a free trial, it converts to a paid subscription at the end of the trial unless you cancel before it ends.
  • Seats. For seat-based plans, adding seats may result in a prorated charge for the current billing period.
  • Taxes. Fees do not include taxes. You are responsible for applicable taxes, which we may collect where required.
  • Price changes. We will give you notice before a price change takes effect. The new price applies from your next billing period. If you do not agree, you can cancel before then.
  • Cancellation. You can cancel at any time in your billing settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
  • Refunds. Fees are non-refundable, including for partially used billing periods, except where required by law.
  • Late payment. If a payment fails, we may suspend paid features until the balance is paid.

5. Your content

"Your Content" means the ideas, briefs, prompts, scripts, files, images, audio, video, and other material you submit to the Services, and the outputs the Services generate for you.

  • You own Your Content. As between you and Udify, you keep all rights to Your Content, including the outputs generated for you.
  • License to operate the Services. You give Udify a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display Your Content only as needed to provide, secure, and support the Services for you. This license ends when Your Content is deleted from the Services, except for copies in backups that are deleted on their normal schedule.
  • No training. We do not use Your Content to train AI models.
  • Your responsibility. You confirm that you have all rights, licenses, and permissions needed for Your Content, including consent from any person who appears in or whose voice or likeness is used in it, and that Your Content and its use comply with these Terms and applicable law.

6. AI-generated output

The Services use artificial intelligence, including third-party models. Because of how AI works:

  • output may be inaccurate, incomplete, or inappropriate;
  • output may be similar to content generated for other users, and we cannot guarantee that output is unique or eligible for intellectual property protection; and
  • you are responsible for reviewing output, and for how you use, edit, and publish it, including any disclosure that it was created with AI where the law or a platform requires it.

7. Acceptable use

You agree not to use the Services to:

  • break any law or violate anyone's rights, including intellectual property, privacy, and publicity rights;
  • create content that impersonates a real person, or uses a real person's likeness or voice without their consent, in a way that is deceptive or harmful;
  • create or share sexual content involving minors, or content that exploits or endangers children;
  • create content that is defamatory, harassing, hateful, or promotes violence;
  • create misinformation intended to deceive people, including about elections or public health;
  • send spam or distribute malware;
  • access the Services through automated means, such as scraping, except through interfaces we provide;
  • reverse engineer, decompile, or try to extract the source code or models behind the Services, except as permitted by law;
  • bypass usage limits, security measures, or access controls; or
  • resell or provide the Services to others without our written permission.

We may remove content or restrict access if we reasonably believe these rules have been broken.

8. Udify's intellectual property

The Services, including our software, design, trademarks, and documentation, are owned by Udify and its licensors and are protected by law. Subject to these Terms, we give you a limited, non-exclusive, non-transferable right to use the Services for your internal business or personal purposes. We reserve all rights not expressly granted.

Feedback

If you send us ideas, suggestions, or feedback, including as an Early Partner, we may use them without restriction or obligation to you. This does not give us any rights to Your Content.

9. Third-party services

The Services may integrate with or link to third-party services, such as sign-in providers, payment processors, and publishing platforms. Your use of those services is governed by their own terms, and we are not responsible for them.

10. Suspension and termination

You can stop using the Services and delete your account at any time.

We may suspend or terminate your access if you materially breach these Terms, if your use creates legal or security risk, or if we stop offering the Services. Where reasonable, we will give you notice and an opportunity to export Your Content first. If we discontinue a paid Service without cause, we will refund any prepaid fees for the unused period.

Sections that by their nature should survive termination, including Sections 5, 6, 8, and 11 through 15, will survive.

11. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, Udify disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that output will be accurate or meet your needs.

12. Limitation of liability

To the fullest extent permitted by law:

  • Udify will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to the Services or these Terms; and
  • Udify's total liability for all claims arising from or related to the Services or these Terms will not exceed the greater of the amount you paid us for the Services in the 12 months before the event giving rise to the claim, or USD 100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You will defend, indemnify, and hold harmless Udify and its members, employees, and agents from any third-party claims, damages, and costs, including reasonable attorneys' fees, arising from Your Content or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws rules. Any dispute arising from or related to these Terms or the Services will be brought exclusively in the state or federal courts located in Travis County, Texas, and you and Udify consent to their jurisdiction.

If you are a consumer, this section does not take away any mandatory protections of the law of the country where you live, including the right to bring a claim in your local courts.

15. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you by email or through the Services at least 30 days before it takes effect, unless the change is required by law or addresses a security issue. By continuing to use the Services after the change takes effect, you accept the updated Terms.

16. General

  • Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and Udify about the Services.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not transfer these Terms without our consent. We may transfer them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither side is liable for delays caused by events beyond its reasonable control.

17. Contact us

UDIFY LLC
5900 Balcones Drive, Suite 100
Austin, TX 78731
United States

Email: hello@udify.ai